Shipping policy

Thank you for shopping with Shuchi Man. We are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–5 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, launches, or sale periods, dispatch timelines may be slightly extended.

2. Shipping Timeline
Estimated delivery timelines:

Delivery timelines may vary depending on courier service availability and your location.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected orders, promotions, or minimum cart values.

4. Order Tracking
Once your order is shipped, you will receive:

Please allow up to 24 hours for tracking updates to reflect.

5. Delivery Delays
While we strive to ensure timely deliveries, delays may occur due to:

We appreciate your patience in such situations.

6. Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping details.

If an order is returned due to:

additional re-shipping charges may apply.

7. Returns & Exchanges Shipping

Customers are responsible for bearing the reverse shipping charges for all returns and exchanges unless the product received is damaged, defective, or incorrect.
Returned products must be unused, unwashed, and in original condition with tags intact.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with: